Privacy Policy

Tesla Approved Body Shop Privacy Policy

Introduction

Welcome to https://tesla-approved-body-shop.collision-talk.com (hereafter referred to as “our website,” “we,” or “the Company”). We are committed to protecting your privacy and ensuring the secure handling of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and processing of personal data in adherence to various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Policy applies to all aspects of our website, including but not limited to:

  • Our website content and functionality
  • Applications and services offered by us
  • Interactions through email, phone, or text message
  • Any third-party platforms or services linked to our website (please note that these external entities have their own privacy policies)

Processing Activities

When you engage with us in the following ways, this Policy will guide how we process your data:

  • Using our applications and services as an authorized user
  • Visiting our websites connected to this Privacy Statement
  • Receiving communications from us, including newsletters, emails, phone calls, or text messages

Personal Data Collection

We collect various categories of personal information for different purposes. This includes:

  • Account Information: Details required to create and manage your user account on our platform.
  • Payment Information: Transaction details, cardholder data, and billing addresses for processing payments.
  • Financial Information: Financial records related to purchases or services rendered.
  • Purchase Information: Data about the products you buy, including quantities and purchase dates.
  • Mobile Device Identifiers: Unique identifiers from your mobile device for technical purposes.
  • Location Data: Geographic location information provided by your browser or device settings (used for delivery tracking or service customization).
  • Feedback: Comments, reviews, and responses you share with us to improve our services.
  • Social Media Information: Content and data shared when you interact with our social media accounts.
  • Product Information: Details about products you browse, view, or purchase on our website.

We collect this information through direct user input, automatic logging by our systems, and third-party service providers.

Cookies

To enhance your experience and provide valuable insights, we use cookies, which are small text files stored on your browser:

  • Strictly Necessary Cookies: These enable core website functionality, such as account login.
  • Preference Cookies: They remember your settings and preferences for a personalized experience.
  • Analytics Cookies: Used to collect statistical data about user behavior to improve our services.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data only for as long as it is necessary for the fulfillment of legitimate business purposes or as required by law. Once the purpose for which the data was collected is no longer applicable, we delete or anonymize the information securely.

Security Measures

The security of your personal data is paramount to us. We implement robust technical and organizational measures to protect against unauthorized access, disclosure, alteration, or destruction:

  • Employing encryption protocols for secure data transmission
  • Engaging trusted third-party processors who adhere to strict security standards
  • Regularly reviewing and updating our security practices to adapt to emerging threats

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our website and services do not intentionally collect personal data from this demographic, and we encourage parents or guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you have various rights regarding your personal data:

  • Access: The right to request access to and receive a copy of the personal data we hold about you.
  • Rectification: The ability to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The option to request the deletion of your personal data, subject to legal exceptions.
  • Restriction: Limiting our processing of your data in certain situations.
  • Portability: Obtaining a portable copy of your personal data in a structured format.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on your exercise of privacy rights.

To invoke these rights or file an appeal/complaint, please contact our dedicated privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be published on this page with an updated revision date. We encourage you to review this page periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please reach out to our privacy team:

Email: [email protected]
Address: [Provide physical address]